We use the top of the range entry and exit operating technology. So we know who is on site, when they arrive, when they leave and what areas of your facility they have been.
Our cleaners are all Police checked by the Australian Federal Government and are trained to the standards of Commercial Clean Australia. As we offer a “happy or it’s free guarantee”, we ensure all cleaners are of the highest level.
We stand by our guarantee. If you aren’t happy with your regular cleaning service, you don’t pay. Our team are well aware of this guarantee and they know that if we don’t perform, you aren’t paying.
We have plenty of cleaners including area managers and supervisors should cleaners become sick or go on leave which happens. Our top of the range operating system allows any cleaner to log into the job details of any job at any time from anywhere. So when a cleaner is sick, another cleaner can log into our system, find your job, know what is required and perform the task. This can all happen at 1am on a Sunday morning if required.
We also have a program called 100 Aussie Dreams. We bend over backwards to help our cleaners. We find that by helping our cleaners achieve what they want in their personal life, they will in turn bend over backwards to help our clients. See our 100 Aussie Dream page for more details.
If you aren’t happy with the service you get from your cleaning company, why should you pay. At Commercial Clean Australia, our customers do not pay if they aren’t happy with the service.
This applies for our once per week cleaning customers all the way through to our daily customers who have multiple sites. I can tell you, we don’t have to follow through with the guarantee very often.
We currently service the following areas: Brisbane, QLD Sunshine Coast, QLD Gold Coast, QLD Sydney, NSW Wollongong, NSW Melbourne, VIC Give us a call and ask us about our guarantee.
